January 22, 2025

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The advent of generative artificial intelligence (AI) and large language models (LLM), like OpenAI’s ChatGPT, is significantly disrupting the financial services landscape. Previous applications of AI in banking focused on purpose-built use cases such as fraud detection, loan decisions and marketing strategies. However, the emergence of generative AI solutions represents a significant shift, enabling financial institutions to complete hundreds of disparate tasks.

Helping borrowers secure lower interest rates on their owner-occupied commercial real estate isn’t just good business — it’s a game-changer for their financial health and your lending portfolio. The SBA 504 refinance programs empower you to provide clients with long-term, fixed-rate solutions while generating new lending opportunities. It’s a win-win for everyone involved.

With the Fed cutting rates by a full percentage point since September, bankers are rethinking their strategies for funding and liquidity management. Declining interest rates may tighten the spread between earning assets and liabilities, requiring bankers to adjust to the changing environment.

My last article stated, “Just when you thought the world could not get any more confusing, the Consumer Financial Protection Bureau (CFPB) finalized and published its rulemaking for Dodd-Frank Act Section 1033. Section 1033 introduces consumers’ personal financial data rights, including consumer access to financial records linked to the financial products and services involved.” Well, in the past 30 days, the data privacy world has continued to muddy the waters and not provide clarity as to what banks are to do to promote data privacy.

Gregory Boushelle Senior Vice President Umpqua Bank   How did you get started in the banking industry? I started as a teller in banking during college and have worked virtually every job within the banking industry, including in collections, retail sales, analytics, lending and leadership. What a great industry to have an influence on the

As rates stay high, concerns about credit risk and borrower health are top of mind for bank and credit union leaders, especially as it relates to lending to small businesses. In conversations with community banks and credit unions across the country, we’re hearing about a significant increase in line utilization, raising questions about both liquidity and credit risk.

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