OFFICIAL PUBLICATION OF THE COLORADO BANKERS ASSOCIATION

Pub. 13 2023-2024 Issue 6

ATM Terminal Security

Fraud and Attack Detection

Fraud and Physical Attacks have increased, but new integrated technologies are helping detect, protect and prevent.

There has been an uptick in ATM attacks across the United States in recent months, particularly in the Western states. In many of these attacks, criminals have utilized never-before-seen ATM skimming devices and new methods.

In an era where digital transactions are omnipresent, ATM and ITM terminals have become prime targets for sophisticated criminal activities. Fraudulent schemes, including skimming, phishing, physical attacks and software hacking, are on the rise, posing significant threats to the security of financial transactions and personal data. The complexity and variability of these threats demand a security solution that is not only comprehensive but also adaptable to the evolving landscape of financial crime.

There are new, unique approaches to combat ATM fraud.

New strategies to combat ATM fraud extend beyond traditional surveillance. Financial institutions need a security solution that incorporates real-time monitoring, intelligent analytics and proactive threat detection. The best approach is based on a layered security strategy that addresses various vulnerabilities, including:

  • Hook & Chain, Physical Attacks: Fortify terminals against brute force attacks aiming to extract cash.
  • Regulation E Claims: Support compliance with Regulation E by providing evidence and transaction verification to resolve disputes.
  • Software Vulnerabilities: Utilize AI-based Endpoint Security to shield the ATM operating system from malware and other cyber threats.
  • Data Compliance: Ensure the confidentiality and integrity of data stored on terminal hard drives using hard drive encryption.
  • Card Skimming, Deep Insert and Cash Harvesting: Prevent unauthorized data capture and cash removal from terminals.
  • Terminal Jackpotting: Guard against unauthorized software manipulation aiming to dispense cash fraudulently.
  • Cash Dispensing and Cash Trapping: Secure dispensing mechanisms from tampering and unauthorized cash-trapping devices.
  • Transaction Reversal Fraud (TRF): Protect against manipulation techniques that reverse transactions to withdraw cash.
  • Man-in-the-Middle (MITM) Attacks: By placing a device between the ATM and the host, attackers pursue objectives such as interception, eavesdropping, modification and impersonation.

There are even new cellular options available for remote sites and kiosks with secure VPNs.

With today’s technology, ATM screen recording, strategic surveillance using overhead and ATM cameras, and dedicated cash dispensing cameras collaborate seamlessly to offer robust protection and valuable insights.

With ATM fraud up nearly 100%, this problem isn’t going away. The list of ATM/ITM fraud vulnerabilities continues to grow across the U.S. By investing in new technology, automation, object detection and more, banks can protect themselves and their customers with a layered approach.

Cook Solutions Group CSG is the financial and commercial industry thought leader in security, retail banking and managed services, offering a wide variety of industry-leading solutions from ATM/ITM/TCR sales, support and service to enterprise security solutions using Next Gen technology. To learn more, visit www.cooksolutionsgroup.com.

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