Pub. 7 2017-2018 Issue 5

O V E R A C E N T U R Y : B U I L D I N G B E T T E R B A N K S - H E L P I N G C O L O R A D A N S R E A L I Z E D R E A M S March • April 2018 3 The Colorado Bankers Association is proud to present COLORADOBANKERas a benefit of membership in the Association.Nomember dues were used in the publishing of this news magazine. All publishing costs were borne by advertising sales. Purchase of any products or services from paid advertisements within this magazine are the sole responsibility of the consumer. The statements and opinions expressed herein are those of the individual authors and do not necessarily represent the views of COLORADO BANKER, or its publisher the newsLINK Group LLC. Any legal advice should be regarded as general information. It is strongly recommended that one contact an attorney for counsel regarding specific circumstances. Likewise, the ap- pearance of advertisers does not constitute an endorsement of the products or services featured by The newsLINK Group LLC. Don Childears President/CEO Jenifer Waller COO Amanda Averch Director of Communications Lindsay Muniz Executive Assistant Mike Bintner Director of Education Margie Mellenbruch Bookkeeper* Craig A. Umbaugh Counsel* Jim Cole Lobbyist* Zoey DeWolf Lobbyist* Melanie Layton Lobbyist* Garin Vorthmann Lobbyist* Brandon Knudtson Director of Membership * outsourced Amanda Averch, CBA Director of Communications, Averch@coloradobankers.org 140 East 19th Avenue, Suite 400 Denver, Colorado 80203 voice: 303.825.1575 – fax: 303.825.1585 Websites: www.coloradobankers.org www.smallbizlending.org www.financialinfo.org March/April 2018 OVERACENTURY:BUILDINGBETTERBANKS -HELPINGCOLORADANSREALIZEDREAMS HMDA AND COMPANY— HIGHLIGHTSFORTHEUPCOMINGYEAR 4 Chairman’s Message 6 A Word From CBA... 8 FEATURE: HMDA and Company— Highlights for the Upcoming Year 10 What Bank Execs Told Us About Deposit Competition 11 BankTalentHQ – One Year Later! 12 Inside Job 16 FEATURE: Customer Experience: The Great Differentiator 18 Offering Hard-to-Value Investments Requires Considerable Forethought 20 Simple Things You Can Do To Maintain Data Security And Keep Up With Sophisticated Cyber Threats 22 Colorado Selected for AARP Financial Exploitation Training Program 23 What’s New With Director Compensation?

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